Cancellation Policy

At Hotel Menino Ponda Goa and The Menino Regency Panjim Goa, we understand that travel plans may change. Our cancellation policy is designed to provide guests with clear information regarding reservation cancellations, modifications, and applicable charges.

1. Booking Cancellation

Guests who wish to cancel their reservation are requested to inform the hotel in advance using the contact details provided in their booking confirmation. Cancellation requests will be handled according to the terms and conditions applicable to the reservation.

2. Cancellation Charges

Cancellation charges may apply depending on the room rate, booking type, and timing of the cancellation. Guests are advised to review the cancellation terms mentioned at the time of booking to understand any applicable fees.

3. Free Cancellation

Certain bookings may be eligible for free cancellation within the specified cancellation period. If a reservation includes a free cancellation option, guests must cancel within the stipulated timeframe to avoid cancellation charges.

4. Non-Refundable Bookings

Reservations made under non-refundable rates, special offers, or promotional packages may not be eligible for cancellation refunds. Such bookings will be governed by the specific terms communicated during the reservation process.

5. No-Show Policy

If a guest does not arrive on the scheduled check-in date and has not informed the hotel in advance, the reservation may be treated as a no-show. Applicable charges may be levied according to the booking conditions.

6. Booking Modifications

Requests to modify booking dates, room categories, or guest details are subject to availability and hotel approval. Changes to a reservation may result in revised room rates or additional charges.

7. Cancellation by the Hotel

In exceptional circumstances, the hotel reserves the right to cancel or modify a confirmed reservation. In such cases, guests will be notified, and appropriate assistance or refunds, where applicable, will be provided in accordance with the booking terms.

8. Contact Us

For cancellation requests, booking modifications, or any assistance regarding reservations, guests are requested to contact the hotel directly using the official contact details mentioned on the website or booking confirmation.

Note: All cancellations are subject to the terms and conditions communicated at the time of booking. We recommend reviewing the applicable cancellation policy carefully before confirming your reservation.